Implement and oversee the implementation of IT solutions and/or services in customers. Taking into consideration budget, scope of services and Customer Satisfaction, and according to the project plans designed and outlined by Project Managers. […]
2. Lead the design, implementation, quality assurance and production rollout of IT projects (ITSM, IT Security, Services, and others). […]
5. Require resources from Service Support department for complex and/or sizeable project tasks, and monitor, follow-up and perform quality assurance steps and techniques on such outsourced tasks until completion.
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